Apple music problem after buying airpods
i purchased a 2nd generation airpods pro today like right now and i haven’t redeem my 6 month free of apple music. I can’t seem to find the redeem option anywhere. How may I solve this problem?
User profile for user:
dawngreg08
User level:
Community Specialist
Hello chrysan144,
The article you came from, If you can't redeem your promotion for an Apple subscription, is a great resource for the issue you're having with not being able to redeem your promotional offer.
"Check if you or a family member already redeemed the offer
If you or a family member already redeemed the offer, you can't redeem it again.
Update the software on your device
Update to the latest version of iOS or iPadOS, macOS, watchOS, or tvOS. Then try to redeem the promotion again.
Sign in on the eligible device
To redeem some promotions, you need to sign in with your Apple ID on the eligible device. Then try to redeem the promotion again.
If your eligible device is a Mac and you've just set it up, you might need to wait at least 4 hours for the offer to appear.
Contact Get Support"
Also, if you have ever redeemed an offer for a free Apple Music trial in the past you won't be able to redeem anymore Apple Music promotions. It's one offer per Apple ID.
Thank you for using Apple Support Communities.
Take care!