I’ve asked for assistance on an app that is paid through Apple for over a week. I need to get a subscription cancel but it is not allowing me to.
screen shot included
[Image Edited by Moderator to Remove Personal Information]
iPhone 12, iOS 16
If the option to cancel a subscription is missing, see the following excerpt from Apple Support article If you want to cancel a subscription from Apple - Apple Support
You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”
You've already cancelled automatic renewal. If that isn't enough, click here and ask the iTunes Store staff for assistance.
(235702)
Just to make sure this is indeed canceled, please take a look at the screen shots,
thanks
They are cancelled.
Thank you!
Canceling subscription
