Music

Hello! Could you please help me with my problem:

From December 21, 2022, I signed up for a family subscription and canceled an individual subscription.

On 01/21/2023, I was charged $8 for a family and plus $5 for an individual.

On 02/22/2023, the situation is identical.


What should I do? And how i can ask for refund? Thanks

iPhone 13 Pro, iOS 16

Posted on Mar 2, 2023 01:46 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2023 07:08 AM

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for assistance.


(235611)

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.