Using 16.3.1, iPhone no longer gives a sound notification for iMessages

I have checked Haptics & Sounds, Messenger settings, focus settings, logged in and out of iCloud, rebooted, hard rebooted, reset settings - nothing brings back the sound notification of a new iMessage when phone is locked.


Very frustrating. Any other solutions? I spent way too many hours last night trying to troubleshoot what is more than likely a bug in the latest update as other friends report the same issue.

iPhone 13 Pro Max

Posted on Feb 28, 2023 07:27 AM

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Question marked as Top-ranking reply

Posted on Feb 28, 2023 07:56 AM

IMO it is not a bug. I have an iPhone 13 Pro on iOS 16.3.1 and when my wife (iP13PM) iMessages me I get a sound notification.


I would open Messages and verify that Play Sound and the Default sound are both selected. If that does not help I would Restore from a backup.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 28, 2023 07:56 AM in response to CajunAngel

IMO it is not a bug. I have an iPhone 13 Pro on iOS 16.3.1 and when my wife (iP13PM) iMessages me I get a sound notification.


I would open Messages and verify that Play Sound and the Default sound are both selected. If that does not help I would Restore from a backup.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


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Using 16.3.1, iPhone no longer gives a sound notification for iMessages

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