iPhone 13 Pro not charging with USB-C Charger

I cannot charge my phone with USB-C Lightening Charger + 20W USB-C Power Adapter. Tried with my charger, a new charging cable, and a USB-C charger for another phone. I can slowly charge with the charger that I have from my iPhone XR. Help?

iPhone 13 Pro

Posted on Feb 26, 2023 05:14 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2023 04:28 AM

Have you tried everything suggested on this link:

If your iPhone or iPod touch won't charge - Apple Support (IN)

If so, and you still are in difficulty, you may need to contact Apple Support:

Contact - Official Apple Support


4 replies

Feb 27, 2023 04:31 AM in response to lizdehart

Check the connections and the power outlet has electricity. 🔌


If there is no power, then check the fuse box for a tripped circuit and reset.


Once everything is confirmed, then simply click ▶︎ If your iPhone won't charge for detailed instructions.


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 Pro not charging with USB-C Charger

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.