Hello,
Two days ago I left all od my notifications from phone (iPhone 14 PRO) to smartwach (amazfit) - ZEPP is an app for conecting devices. On the oldest iPhone notifications work coreclty. I checked all setting on the phone and I don't know where is a problem.
Can you solve me this issue ?
iPhone 14 Pro
Hi Ewelina197,
We understand that your settings are correct, however, you are unable to receive notifications. To clarify, does this issue only occur with the Zepp app, or are you referring to all your notifications?
We'd like to provide you with a fe steps that may help resolve the issue:
• Restart your iPhone. This may seem like a simple step to take but can often resolve several issues.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."
• Be sure Do Not Disturb with Focus is not enabled: Use Do Not Disturb with Focus on your iPhone or iPad
• Update your iPhone. Completing this step ensures that your device has the latest fixes. (Secure your data with a backup)
We hope this helps.
Best wishes.
Hi Ewelina197,
We understand that your settings are correct, however, you are unable to receive notifications. To clarify, does this issue only occur with the Zepp app, or are you referring to all your notifications?
We'd like to provide you with a fe steps that may help resolve the issue:
• Restart your iPhone. This may seem like a simple step to take but can often resolve several issues.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."
• Be sure Do Not Disturb with Focus is not enabled: Use Do Not Disturb with Focus on your iPhone or iPad
• Update your iPhone. Completing this step ensures that your device has the latest fixes. (Secure your data with a backup)
We hope this helps.
Best wishes.
Thanks for replying, ewelina197, and that additional info, it really helps! At this point, please contact the support for the Zepp app about their app:
Have a great day and thanks for using the Apple Support Communities!
Thanks for your reply.
This issue occur with all your notifications on the watch. I have been done all of your advices and it doesn't work. Instaled iOS is the newest version.
Problem with notifications
