Child screen time requests not coming on iphone

My kiddo’s screen time requests and requests for app purchases have started coming to either my iPad or my MacBook but no longer show up anywhere on my iPhone. On my tablet it shows up in my messages, and not even as a family share request at all. All my settings seem to match with everything I’ve found when googling solutions. I am at a total loss. What am I missing.

iPhone 11, iOS 15

Posted on Feb 20, 2023 05:53 PM

Reply
1 reply

Feb 21, 2023 05:55 PM in response to AlesiaNicole

Hello AlesiaNicole,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with Screen Time requests. Have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later


Press and hold either volume button and the side button until the power-off slider appears.


Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.


To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If that doesn't resolve the issue, does your iPhone need updating to iOS 16.3.1? Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch - Apple Support


Then update your iOS as outlined here:  Update your iPhone or iPad - Apple Support



We hope this helps.


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Child screen time requests not coming on iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.