2020 MacBook Air M1 trackpad and keyboard freezes on macOS Ventura 13.2.1

My MacBook Air M1 2020 keyboard and trackpad freezes and/or turns off during use or doesn't work when the device is booted on afresh at times. The Mac is running macOS Ventura 13.2.1. I've tried all fixes possible apart from downgrading the OS.

MacBook Air 13″, macOS 13.2

Posted on Feb 18, 2023 03:48 PM

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2 replies

Feb 20, 2023 01:19 PM in response to Lerato_L

Hello Lerato_L,


Welcome to Apple Support Communities!

We understand you're having an issue with your keyboard and trackpad freezing on your Mac that has macOS Ventura installed. We're here to help.


First let's try a SMC Reset. Resetting the SMC can resolve uncommon issues.

How to reset the SMC of your Mac


Let's test this in safe mode, a step which may resolve the issue if it is related to the startup items, but if it does not, it will help us greatly isolate the cause. Safe mode will tell us if the issue is related to a startup item, third party plugins, caches, fonts. 

Start up your Mac in safe mode - Apple Support


If the issue is also happening in safe mode, you will need to see if this problem occurs in a new test administrator account on your Mac. A test user will let us know if the issue is isolated to your account, or system wide. 

Change Users & Groups settings on Mac


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!





Feb 20, 2023 01:36 PM in response to Lerato_L

Lerato_L wrote:

My MacBook Air M1 2020 keyboard and trackpad freezes and/or turns off during use or doesn't work when the device is booted on afresh at times. The Mac is running macOS Ventura 13.2.1. I've tried all fixes possible apart from downgrading the OS.


Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions

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2020 MacBook Air M1 trackpad and keyboard freezes on macOS Ventura 13.2.1

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