Iphone 12 Max Pro camera suddenly not genuine

how come suddenly my Apple Store bought genuine iPhone 12 max pro camera not genuine part after couple of years of use and it happened after a software update?

No damage, no repair, nothing happened to the iPhone.

reached to the apple chat support, in-store repair assistance and on phone.

Tried every troubleshoot provided by them and still the same issue.

no one is taking a responsibility of the bug that's put by apple. they are saying its ok as the camera is working fine? what!!

such a hassle to have this error and camera opening to 2x and live mode every time!

they just want you to buy a new iPhone.

need our money back!

iPhone 12 Pro Max

Posted on Feb 14, 2023 03:34 PM

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2 replies

Feb 14, 2023 04:02 PM in response to jingledips

Hardware isn't perfect and will at random fail. That's why Apple and most manufacturers give a warranty for manufacturer defects. However, most warranties are not lifetime.


The message you are getting doesn't necessarily mean it's not a genuine battery, it also states "Isn't functioning as expected." It stinks your camera's hardware appears to have a failure and happened to coincide with an update, but if you limited warranty is over and you didn't get AppleCare+ your options are to pay to have it repaired, live with it, or buy a new device.

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Iphone 12 Max Pro camera suddenly not genuine

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