Add to wallet tickets not appearing
I cannot get ticketmaster tickets to appear in Apple wallet, even after “add to wallet” instruction followed. Any body have a solution?
iPhone 11, iOS 16
Question marked as
User profile for user:
JessS19
User level:
Community Specialist
Greetings max64t,
If you are unable to see your tickets in your Wallet, please confirm that these are the steps you took to add the ticket:
"How to add a boarding pass, ticket, or other pass to Apple Wallet on your iPhone
- Open the app, email, notification, or other communication that contains your boarding pass, ticket, or other pass.
- Tap Add to Apple Wallet.
- Follow the instructions on the screen.
- If necessary, tap Add in the upper right corner.
If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app.
When you add a boarding pass, ticket, or other pass to the Wallet app on your iPhone, you automatically add it to the Wallet app on your paired Apple Watch." Add, use, and share boarding passes, tickets, and other passes in Apple Wallet
If so, it's best to Contact Apple Support for additional guidance. They will be in the best position to support you.
We hope this helps, so you can see your tickets in your Wallet.
Best wishes.