Phone screen goes black

What can I do when my phone goes black when I make a call and cannot end the call?



iPhone 11, iOS 16

Posted on Feb 13, 2023 12:34 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Feb 13, 2023 1:00 PM

The screen goes black when it is near the ear. When you remove it, the screen should go back to normal after a few seconds.

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone screen goes black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.