I Phone 11

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Level 1

4 points

I Phone 11

The screen is black. If calling a message says device is not available. Device is very warm to touch. Does not respond to the up volume, down volume, press and hold power button. What do I do?

Posted on Feb 12, 2023 06:50 PM

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Answer 1

Top-ranking reply

frazzm737

Level 9

55,404 points

Feb 12, 2023 06:58 PM in response to C6893

It may be time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options...

Apple Store - Find a Store - Apple

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Answer 2

Feb 12, 2023 06:59 PM in response to C6893

Hello,C6893,

Can you explain in detail what kind of situation it is? If you do that, you may be able to get an answer from a specialist.

For example, specify the model name and condition.

Regards,

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I Phone 11

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