mail stopped retreiving new mail on my macbook air

Suddenly Mail is not retrieving new mail. I have not changed any settings. Mail is coming through fine on my iPhone, but no new mail since yesterday on my Macbook Air M2, 2022. Would love some suggestions on how to resolve this. TIA

MacBook Air, macOS 13.1

Posted on Feb 9, 2023 10:51 AM

Similar questions

Why I can't send any email from Mail on my Macbook? Any of the of the accounts that I have, like icloud, gmail, yahoo, is not sending any email at all throughout the Mail, it suddenly stopped working and the emails are getting stuck in the outbox but I can still receive emails. I deleted all the accounts and reinstalled all of them and it is only working via web.
989 1
Why is Apple Mail not showing content of many of the emails I receive? I have MAC OS 13.3.1. Why is Apple Mail not showing content of many of the emails I receive all of a sudden? [Re-Titled by Moderator]
4648 6
Apple Mail with empty messages and no content Hi This seems a common ongoing problem others have also had. I have a MacAir 15" laptop operating Ventura 15.3. In Apple Mail I am connected to two Gmail accounts, a Hotmail account and iCloud I frequently find mail in the morning, with empty contents. I've tried rebuilding the mailbox and changed settings on the advice I've seen in this forum but nothing has stopped the problem. I'm living in hope that the next Mac OS, Sonoma will fix this problem (it would nice if Apple made it clear that it is aware of the issue and intends to fix it given it is so common) but does anyone have immediate advice for a fix please? Pete
1668 6

1 reply

WaldoPepper Author

Level 1

9 points

Feb 9, 2023 12:09 PM in response to WaldoPepper

Nevermind! Somehow all accounts were taken offline. I have no idea how or why. I clicked on "Take all accounts online" and voila, problem solved!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

mail stopped retreiving new mail on my macbook air

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up