It will not let me add storage because my account has been disabled in iTunes

When I try to buy more storage it says my account is disabled in iTunes

iPhone 12 mini, iOS 16

Posted on Feb 9, 2023 07:14 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2023 07:15 AM

There is a payment issue with your account that you have to resolve by actually talking to someone at Apple; you can’t resolve this on your own. See the instructions here on how to do that→Your account has been disabled in the App Store and iTunes

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

It will not let me add storage because my account has been disabled in iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.