Can I restore Touch ID?
I accidentally deleted my fingerprint id on my iMac. Touch ID is no longer seen on the system setting page. The only thing I am able to do is change my password. Is there any way to get back the option for Touch ID?
User profile for user:
Dorain1
User level:
Community Specialist
Hi Med678,
We do have an article we can share that has a few steps you can try, and we'll post both for you below.
The following steps are found in If Touch ID isn't working on your Mac - Apple Support:
Try these steps
Try using Touch ID after each step:
1: Make sure that you have the latest version of macOS.
2: Make sure that your fingers and the Touch ID sensor are clean and dry.* Use a clean, lint-free cloth to wipe off any dirt or debris on the Touch ID sensor.
3: Your finger should cover the Touch ID sensor completely. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
4: Choose Apple menu > System Preferences, click Users & Groups, then click the lockto make changes. Click Login Options, then make sure that Automatic login is off.
5: Choose Apple menu > System Preferences, click Touch ID, then make sure that "Unlocking your Mac" or "iTunes Store, App Store & Apple Books" is on, and that you've added one or more fingerprints.
6: Try to add a different fingerprint.
7: For Magic Keyboard with Touch ID, turn your keyboard off and on, then connect your keyboard to your Mac with the USB to Lightning cable. After you turn Magic Keyboard off then on, Touch ID may be unavailable for up to 10 seconds.
8: Restart your Mac.
If you are still unable to view and select Touch ID, we recommend you reach out to Apple Support.
Good luck!