2020 Macbook Air Not Powering On

My spouses Macbook Air will not power on. We have no idea what the issue is. She uses it maybe 2-3 times a month for documentation and light web browsing. I tried to power it on without it plugged into the charger, tried to power it on after letting it charge for 4 hours, still nothing (It doesn't help that there's no indicator to let you know if the laptop is charging).


Is it defective? I have a hard time believing the battery went to crap in 2 years since I am typing this question on my 2020 Macbook Pro that has not been placed on a charger in three weeks.

MacBook Air Apple Silicon

Posted on Feb 8, 2023 03:31 PM

Reply

Similar questions

1 reply

Feb 10, 2023 03:16 PM in response to Jberto83

Hi Jberto83,


Thanks for contacting Apple Support Communities!


We understand that your MacBook Air won't power on.


There are additional troubleshooting steps you can take to help determine if this behavior is due to hardware or software. Check this out: If your Mac doesn't turn on - Apple Support

"If your Mac doesn't turn on

If your Mac doesn't seem to turn on after you press the power button, follow these steps.


  1. Check power connections

Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.

If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.

 

2. Press and hold the power button

Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)

Then press and release the power button normally.

 

3. Unplug accessories

You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.

 

4. If you see something on your screen

If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:

If your Mac turns on but doesn't start up all the way

 

5. If you see nothing on your screen

If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

If your Mac starts up to a blank screen

 

6. Reset the SMC (Intel-based Mac only)

If you're using an older, Intel-based Mac, resetting the SMC might help:

Reset the SMC

 

7. Contact us

If your Mac still doesn't turn on, contact Apple Support."


We hope this helps you.


Take care!

 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2020 Macbook Air Not Powering On

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.