My iPhone 11 won’t charge

My phone won’t charge I have a new cable and new brick . Sometimes the lightning bolt will go on but it still won’t charge

iPhone 11, iOS 16

Posted on Feb 5, 2023 04:29 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2023 04:33 PM

Try the steps in this article. If they don't help have it tested at an Apple Store, you battery could be bad.


If your iPhone or iPod touch won't charge - Apple Support


3 replies

Feb 5, 2023 04:36 PM in response to Terryppppp

Terryppppp Said:

"My iPhone 11 won’t charge: My phone won’t charge I have a new cable and new brick . Sometimes the lightning bolt will go on but it still won’t charge"

-------


Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:






This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 11 won’t charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.