Power Beats Pro & Beats Fit Pro - Continuously Disconnect and Reconnect to iPhone

I have a pair of Power Beats Pro and Beats Fit Pro that I pair with either my work iPhone or personal iPhone. Typically the Power Beats with my personal phone and the Beats Fit with my work phone. When I first connect them, either pair will stay connected and work seamlessly for 10-20 minutes. Then they will go through a cycle of disconnecting and reconnecting for 5-10 minutes. I can turn the blue tooth on/off multiple times, etc and it will continue to disconnect and reconnect at least 5+ times. Either pair will then stay disconnected until I reconnect and it will work as supposed to for the rest of the day. Any idea how to fix this issue?

iPhone 11 Pro Max

Posted on Feb 4, 2023 11:26 AM

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1 reply

Feb 6, 2023 03:39 PM in response to MF__TK

Hello MF__TK,


The first thing you'll want to check is that the headphones are not paired with both devices. So for example, if the Power Beats Pro are the headphones that you use with your personal phone, check on your work phone to make sure they're not showing up under the My Devices section in Settings > Bluetooth. Then do the same thing with the Beats Fit Pro, make sure they're not also paired with your personal phone.


If the headphones are paired with both phones, and you're in Bluetooth range of both phones when you turn the headphones on (around 30 feet) then both phones may try connecting to the headphones which can cause the connection to switch back and fourth or completely drop.


If you have confirmed that each pair of headphones is only paired to the appropriate phone, then you can try resetting the headphones to see if that fixes the connection.


Reset your Beats earphones


You'll also want to make sure that there's no sources of interference that can affect Bluetooth around you when you're using them. This can be something like using the phone/headphones very close to a Wi-Fi router or a microwave oven that is running.


If the sound from your wireless headphones cuts out or is distorted


Cheers!

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Power Beats Pro & Beats Fit Pro - Continuously Disconnect and Reconnect to iPhone

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