Payment not complete

When my family member tries to download an app, the message ’Payment not complete’ appears. I’ve updated payment methods, added cards, shuffled card sequence. Nothing works.

iPhone 11 Pro

Posted on Jan 31, 2023 12:10 PM

Top-ranking reply

Raicya

Level 10

209,871 points

Posted on Feb 1, 2023 09:07 AM

A question: do you have VPN On?

If so, turn VPN Off.

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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Top-ranking reply

Raicya

Level 10

209,871 points

Feb 1, 2023 09:07 AM in response to JohanDip

A question: do you have VPN On?

If so, turn VPN Off.

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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Payment not complete

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