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I have purchased an used iphone 8 from a third party

I have purchased an used iphone 8 from a third party. But they didn't reset iCloud password. Now I can't use the iPhone 8 without reset that password. How can I reset that?

Posted on Jan 31, 2023 10:51 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2023 11:13 AM

This is what the 3rd party should have done......before....you received the phone.


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


They did not do this, so your phone is in Activation Lock.


You will need to get in touch with the seller to have them remove the lock. The phone is useless until this occurs.


How to remove Activation Lock - Apple Support





4 replies
Question marked as Top-ranking reply

Jan 31, 2023 11:13 AM in response to suranga292

This is what the 3rd party should have done......before....you received the phone.


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


They did not do this, so your phone is in Activation Lock.


You will need to get in touch with the seller to have them remove the lock. The phone is useless until this occurs.


How to remove Activation Lock - Apple Support





Jan 31, 2023 11:00 AM in response to suranga292

Activation lock is a security protocol that can't be bypassed. Only the person it is locked to can unlock it.

If you bought this from someone and it came locked, try to get your money back, you will never be able to use the phone.


If your phone is Activation Locked - How to remove Activation Lock -

How to remove Activation Lock - Apple Support


The All Too Common SAD Reality of Buying a Used iPad/iPhone.

The All Too Common SAD Reality of Buying … - Apple Community



I have purchased an used iphone 8 from a third party

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