Iphone 13 pro green screen problem due to IOS 16.2

I have updated my iPhone 13 pro to IOS 16.2 and after the update my screen turned green and after many attempts of restart and troubleshoot, the green didn't change. It hasn't been a year since I have bought it, does it come under apple limited warranty of screen replacement?

iPhone 13 Pro, iOS 16

Posted on Jan 31, 2023 05:40 AM

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2 replies

Jan 31, 2023 10:34 AM in response to nishant_1425

nishant_1425 wrote:

I have updated my iPhone 13 pro to IOS 16.2 and after the update my screen turned green and after many attempts of restart and troubleshoot, the green didn't change. It hasn't been a year since I have bought it, does it come under apple limited warranty of screen replacement?

ios 16.3 is the latest version

nishant_1425 Author

Level 1

7 points

Jan 31, 2023 10:44 AM in response to razmee209

How can i claim limited warranty due to software upgrade problem, I tried to visit the apple store in India, they told me that it is not covered in limited warranty. Problem due to software upgrade lead to damage the screen and I have to change the whole screen😢.

How can I contact apple customer care?

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Iphone 13 pro green screen problem due to IOS 16.2