Apple Music Replay Not Tracking

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Level 1

19 points

Apple Music Replay Not Tracking

My 2022 replay stopped tracking my music around last June and I couldn't figure out how to fix it, I gave up and hoped this year it would work, but now that 2023 replay data is starting to be available, I checked and the app is telling me to "start listening," when I've been listening to more music than I have in previous years and was able to see my replay right away. If it wasn't for last year, I might wait it out, but I'd prefer if my replay messed up two years in a row.

I didn't change any of my settings when it stopped working, and I have "Use Listening History" turned on. I know my app is tracking what I listen to, because my radio stations and recommendations have updated to reflect my listening habits in the last 6 months, but my 2022 replay didn't show anything I listened to past June, and I'm worried it won't show anything this year. Any other troubleshooting tips?

Posted on Jan 30, 2023 09:19 PM

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Answer 1

Top-ranking reply

Matthew_J5

Community Specialist

Feb 1, 2023 02:25 PM in response to Nami__Swan

Hi there Nami__Swan,

Thank you for posting to Apple Support Communities.

We understand that your Apple Music Replay is not working as expected. Apple has a good article on how to troubleshoot this:

"If you don't see Replay

You might need to play more music. Look for a progress bar on the Replay site to see how much music you need to listen to. As soon as you've played enough music, you'll get a notification that your Replay is ready.

If you still don't see Replay, make sure that Use Listening History is turned on for all of your devices:

On your iPhone or iPad: Go to Settings > Music and turn on Use Listening History.
On your Mac: In the Apple Music app, choose Music > Settings, click the General tab, then select Use Listening History.
On your Android: At the top of the Apple Music app, tap the More button , tap Settings, then turn on Use Listening History."

How to get your Apple Music Replay - Apple Support

That should help. Let us know if you have any questions.

Take care.

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Answer 2

Trish313

Community Specialist

Feb 3, 2023 07:13 AM in response to Nami__Swan

Hi Nami__Swan,

For further assistance with your Apple Replay playlist, you'll want to reach out to Apple directly. Depending on your region, you may be able to reach them here: Get Support.

Take Care!

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Answer 3

Nami__Swan Author

Level 1

19 points

Feb 3, 2023 01:15 AM in response to Matthew_J5

Hey so as I mentioned before, I do have Use Listening History turned on. And then when I check Apple Music Replay, there is no progress bar, it just tells me to start listening. Unless there's something I'm missing here? I get the same result on iPhone, on PC, and in the Apple Music app on Mac. I'm not really sure what else it could be.

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Apple Music Replay Not Tracking

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