How do I escalate a support case which the person who set the iPhone up has tragically died and in trying to get this phone reassigned to a different family member has caused significant hardship, pain and anguish to my daughter who is the widow.
For information about how to request access to a deceased family member's Apple accounts, and through this their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support
For information about how to request access to a deceased family member's Apple accounts, and through this their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support
unlock iPhone after the death of owner
