Can’t receive pics from android users

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Level 1

5 points

Can’t receive pics from android users

I recently upgraded my iphoneXR to the iphone14 pro max. Since doing so I have been unable to receive pictures from android users. I have my SMS and group messaging on, I have reset network settings, tried turning it off and on, tried airplane mode on and off, basically everything google has told me to do with no luck. Any suggestions?

Posted on Jan 22, 2023 5:49 PM

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Answer 1

sberman

Level 10

271,636 points

Jan 22, 2023 5:52 PM in response to Ash_8824

The feature allowing receiving photos from Android folks is MMS, which is governed by your cellular carrier.

MMS requires both the following:

Settings > Messages > MMS Messaging = “on”
Permission from your cellular carrier to use MMS under your plan. This may cost extra.

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Can’t receive pics from android users

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