“Account not in this store?”

I have recently moved from Canada to the United States and have changed my region to the U.S. When I go to the App Store and try to download an app, I get the message that my account is not in the store and that I need to switch back to the Canadian store. I have looked up what to do and have tried everything that I have found (such as logging out and stuff of that sort.) What should I do?

iPhone XS Max, iOS 15

Posted on Jan 22, 2023 11:44 AM

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Question marked as Top-ranking reply

Posted on Jan 23, 2023 04:13 PM


Apple support have an article online (link below) that may help:


How to: Change your Apple ID country or region

Change your Apple ID country or region - Apple Support


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“Account not in this store?”

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