All my files are on iCloud-drive. When I have created remarks in the info of a file, I cannot see that remark when opening the file info on another device. It is only visible on the original device. (e.g. a remark on an iCloud file via MacBook is not visible when opening the file via my iMac and visa versa of course).
Is there a solution for that problem?
MacBook Air, macOS 13.1
Hello peter5604,
It sounds like you're referring to leaving comments on files in the Finder on your Mac. It also looks like you're running macOS Ventura 13.1. Depending on the operating system used on the other Mac, it may be unable to read the comment provided on the file. You may need this iMac to support Ventura for these comments to appear across your associated devices using iCloud Drive.
It's always important to confirm all apps would be compatible with this newer operating system. It is also encouraged to create a backup of your data before any upgrade: Back up your Mac
For help with determining if you can support Ventura on this iMac, see the following:
Hoping this helps out, take care.
Hello peter5604,
Let's try the steps in the article below for help with using Finder to share files.
Use the Finder to share files between your Mac and your iPhone, iPad, iPod touch
Let us know if that helped.
Thanks!
Hi peter5604,
Thanks for posting in Apple Support Communities.
We appreciate the clarification regarding comments. Are the comments hidden? If so, you can use the steps below to unhide them.
If you don’t want to see comments in your document, you can hide them.
Click the View buttonin the toolbar, then choose Show Comments or Hide Comments.
Add or reply to comments in Pages for iCloud - Apple support
If this continues, contact Apple Support to assist with a solution further.
Contact - Official Apple Support
Regards.
Hopefully you haven’t given up entirely. We’d like to make sure those comments actually made it to iCloud Drive.
Sign in and use iCloud.com - Apple Support -- Using a browser, sign directly into iCloud.com from the Mac you used to create the comment, select iCloud Drive, and check the document(s) you’ve commented on. If they’re there, on the other Mac, turn iCloud Drive off, wait a few moments, then turn it back on again: Set up iCloud Drive - Apple Support
If the comments still aren’t showing on the other Mac, we recommend contacting Apple Support to look into this issue further with you: Get Support
All the best.
Thanks for your reply but I clearly missed to make my point. If files are in iCloud and both my devices (iMac & Macbook) can access (read alter, ...) these files, one could assume that all file-attributes would be visible for both devices. One of these attributes is "comments" that I use as alternative of using file-tags ("comments" is free text used to give some indication on concrete file content).
My point is that comments entered with one device (eg iMac) are not visible in my MacBook and vice versa.
My iMac runs indeed Ventura 13.1, but my Macbook also. So both devices have the same IOS version and still they cannot 'see' each others file-comments.
Hi Astro24,
That is exactly how I discovered this 'bug'. Anyway thanks for the effort of replying, but no solution.
Regards
iCloud synchronization of file-remarks
