Hi, all of sudden (the last days) people can’t hear me when I make a call or take a call. I’m at home and connected with a cellular extender from Verizon. Not sure that is the issue … It has worked flawlessly until now. Sometimes it works, but most of the time people tell me it’s breaking up (really bad). I can hear them perfectly. Help?
iPhone 13
Hi AuthorizeMusic,
The first step in addressing this concern will be to isolate the specific cause of the behavior. If the microphones on your iPhone aren't working offers steps to test the various microphones that your iPhone has under the "If you want to try more steps on your own" section. If the microphones are not working, contact Apple Support to explore possible service options.
You may also need to test your device away from home without the use of the extender you mentioned to see if this is specific to your location and possibly that device. If that should be the case, contact your carrier to investigate.
Regards.
Bad call quality iPhone 13
