Accessories not responding in Home App

Question

Accessories not responding in Home App

Wondering if anyone would be able to advise me on next steps.

None of the accessories in my Home (lights) are responding. The HomePod Mini is working and allows me to AirPlay music ect.

I have already restarted my HomePod Mini and then Factory reset it, before setting it up as new.

I have removed and readded some of the accessories, they add but say not responding.

I have also rebooted my WiFi network.

Any advice would be deeply appreciated. Thanks in advance.

HomePod mini, 16

Posted on Jan 20, 2023 06:34 AM

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Answer 1

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alma1090

Community Specialist

Jan 22, 2023 03:35 PM in response to joefromexeter

Hey there joefromexeter,

We understand you're having trouble with smart accessories not responding. We'd be happy to provide information to help you address this.

Check with the accessory manufacturer to see if they have any pending updates. If the issue continues even after updating, reach out to Apple Support for assistance:

Contact Apple for support and service - Apple Support

Regards.

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Accessories not responding in Home App

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