Locked out of my Apple account, can’t use two step verification because I no longer have that phone number

dabeytapratt Said:

"I’m locked out of my Apple account. Two step verification won’t work because I no longer have that phone number ."

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Troubleshooting a Locked Account:

Locked Out:

For note: You are you locked out of your Apple Account. There is no iCloud account.

So, Contact Apple Support:

Visit this Link: If your Apple ID is Locked or Disabled - Apple Support

Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions

So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

dabeytapratt Said:

"I’m locked out of my Apple account. Two step verification won’t work because I no longer have that phone number ."

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Changing the Phone Number:

Contact Apple Store Support:

These ae just User-to-User forums. You need to change this yourself. No on here has access to your Apple Account (which is a good thing, BTW). So, call Apple, informing an Apple Rep that you want to change the phone number that is assigned to your account. If permitted, the Apple Rep would make the change. IMPORTANT: Perform a Trail & Error login session to get back in.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)