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Reinstalling iTunes latest version

PC Windows 10 /64 B with the latest updates.


iTunes quit working so I have been attempting to reinstall it.

After I uninstalled the previous version I ran into issues.

One error indicated me or another user used the MS Store iTunes app. So I "?successfully?" uninstalled it. I also uninstalled all iTunes related programs from the control panel.

During the reinstallation attempts, I kept hitting error walls such as:

"One or more users on this computer have installed iTunes from the Microsoft Store. All users must uninstall iTunes before this installation can continue". I am the only user other than "Public" and maybe "Administrator" which I am.


"The repair failed because some iTunes services are occupied. Please restart your PC and try again.". Complied with this also without success. I am not sure what "Services" need to be disabled so I have not pursued this.


I have followed all the instructions and steps referred to in many, if not all, links from Apple and other iTunes forums without success. If anyone has experienced these issues and have found a solution, your input will be appreciated.


OH... also while tackling this issue, I had/have downloaded and installed Apples "iMyFoneTunesFix". This program has never completed due to the above errors as well.


I am at Wit's end.

Dave KB7GP


[Personal Information Edited by Moderator]


iPhone, Windows 10

Posted on Jan 16, 2023 3:40 PM

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5 replies

Jan 18, 2023 9:27 AM in response to KB7GP

Hello KB7GP,


Try the steps in this article to resolve your issue: If you can't install or update iTunes for Windows - Apple Support


If you downloaded a version of iTunes from Apple's website, use the steps in this article. 

If you have Windows 10, you can also get iTunes from the Microsoft Store. If you have trouble installing iTunes from Apple's website, download iTunes from the Microsoft Store. If you can't download or update iTunes from the Microsoft Store, contact Microsoft for help.
If you can't install iTunes on your Windows PC from Apple's website, or if you see "error 2" or "Apple Application Support was not found" after you install the software, follow the steps below in order.

1. Make sure that you're logged in to your computer as an administrator
If you're not sure if you have an administrator account, learn how to log on as an administrator
You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for more help.
2.  Install the latest Microsoft Windows updates
To download the latest updates, visit the Microsoft Windows Update website. 
iTunes for Windows requires Windows 7 or later, with the latest Service Pack installed. If you can't install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for more help.
3. Download the latest supported version of iTunes for your PC
Download iTunes from Apple's website, then click Download to download the iTunes installer. When prompted, click Save (instead of Run).
If you have Windows 10, you can get the latest version of iTunes from the Microsoft Store. If you get iTunes from the Microsoft Store, you shouldn't need to follow the rest of the steps in this article. If you downloaded iTunes from Apple's website, continue below.
4. Repair iTunes
Right-click the installer that you downloaded in step 3—it will be labeled iTunesSetup or iTunes6464Setup—and choose "Run as administrator."
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
5. Remove components left from a previous installation
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
Learn how to remove and reinstall iTunes and other software components for Windows Vista or later.
Songs that you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won't delete your music.
6.  Disable conflicting software
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
7. Restart your computer
After the restart, try to install iTunes again.
 Get more help
If the steps in these articles don't help you fix the issue, you might be able to find a solution through a search of the Microsoft support website.


Best Regards.


Jan 18, 2023 8:49 AM in response to KB7GP

This is the process that is supposed to work to uninstall the Microsoft Store version of iTunes.


1. Click Start

2. Type 'Apps and Features'

3. Scroll down and click on 'iTunes'

4. Click 'Uninstall'


If it still won't uninstall try https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d.


tt2

Jan 19, 2023 2:02 AM in response to Community User

Been there...Done all that... I still get stopped by the errors I indicated above:

"One or more users on this computer have installed iTunes from the Microsoft Store. All users must uninstall iTunes before this installation can continue". I am the only user other than "Public" and maybe "Administrator" which I am.


"The repair failed because some iTunes services are occupied. Please restart your PC and try again.". Complied with this also without success. I am not sure what "Services" need to be disabled so I have not pursued this.


I cannot find information to respond to these errors.

Thank you ... Dave



Reinstalling iTunes latest version

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