I am connected to the internet. All my other streaming apps work. Why does Alto’s Dynasty & Alto’s Adventure say that I’m not connected? They work on my phone and iPad. It’s only AppleTV. And yes, I just re-installed this one too. It didn’t help. This is annoying and it’s been happening for days.
Apple TV (4th generation)
Hello alice and jason,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with apps showing not connected to the internet when you're connected. As it only affects these apps, and you've already tried reinstalling them, we recommend reaching out to the app developer for assistance with resolving this issue as described here: How to contact an app developer - Apple Support
"Contact the developer of a tvOS app
"We hope this helps.
Cheers!
Certain games say their offline on AppleTV
