Can’t download my music on Apple Music
Please help me on Apple Music it says device can’t be transferred
User profile for user:
Gena_D
User level:
Community Specialist
Hello Joshcoetsee,
The message you are getting there sounds like it might be related to this article: View and remove your devices that are associated with Apple ID purchases - Apple Support. Take a look at this specific section that explains more about associated devices:
Want to add a new device to the list? Just use that device to make a purchase from the App Store, Apple TV app, or another Apple service.
You can have ten devices (no more than five computers) associated with your Apple ID for purchases at one time.
When you try to associate a device that was previously associated, you might notice a message that says, "This device is associated with another Apple ID. You cannot associate this device with another Apple ID for [number] days." You might need to wait up to 90 days to associate the device with a different Apple ID.
This list of associated devices is not the same as the list of devices that you're currently signed in to with your Apple ID. You can find out where you're signed in on your Apple ID account page.
If that is what you are seeing, you will be required to wait however many days it tells you before you can associate a new device to your Apple ID. Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!