You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple celebrates 10 years of Apple Pay. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot load cards to Apple Pay Wallet

Hi, I cannot load cards to Apple Pay Wallet. Brand new phone and all cards have been loaded and used on older phone. Any suggestions. Thanks - Ady



[Re-Titled by Moderator]

iPhone 14

Posted on Jan 12, 2023 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2023 11:02 AM

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


â–· Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & Shipping ➢ Add Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

2 replies
Question marked as Top-ranking reply

Jan 12, 2023 11:02 AM in response to AdyBres

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


â–· Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & Shipping ➢ Add Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

I cannot load cards to Apple Pay Wallet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.