What is the passcode so i can update the iphone

what is the passcode so i can update my phone??

iPhone 6 Plus, iOS 12

Posted on Jan 10, 2023 06:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2023 07:04 PM

We can't tell you what your passcode is. It's the one you set up on your iPhone and it's encrypted directly on the phone, so even Apple can't tell you what it is.


You will need to fully erase your iPhone if you own iPhone 6 Plus as your tagline suggests if you don't know the passcode. See this link for directions --> If you forgot your iPhone passcode - Apple Support


This will require using a computer with iTunes (Windows) or Finder (Mac).

2 replies
Question marked as Top-ranking reply

Jan 10, 2023 07:04 PM in response to gey17

We can't tell you what your passcode is. It's the one you set up on your iPhone and it's encrypted directly on the phone, so even Apple can't tell you what it is.


You will need to fully erase your iPhone if you own iPhone 6 Plus as your tagline suggests if you don't know the passcode. See this link for directions --> If you forgot your iPhone passcode - Apple Support


This will require using a computer with iTunes (Windows) or Finder (Mac).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What is the passcode so i can update the iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.