Airpods and case won't charge, why?

Why are my airpods pro and case not charging at all?

Posted on Jan 10, 2023 10:19 AM

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1 reply

Jan 13, 2023 08:29 AM in response to wavyone

Hello wavyone,


Thanks for posting in the Apple Support Communities.


It sounds like you're looking for assistance with your AirPods not charging, right?


If we have that correct, we'd recommend trying a different charger to see if that may clear up what's occurring. If you've already done that, be sure to review each of the steps from the related resource. If the steps of the resource don't clear this up, you may need to check into the service options to have the AirPods inspected.


We'll include the first step below from the related resource, and you can follow along here: If your AirPods won’t charge - Apple Support


Check your connections

If you have AirPods or AirPods Pro, make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.

If you're using a Qi-compatible charger with your AirPods or AirPods Pro, make sure that the cable is firmly plugged into the charger and that the other end is correctly plugged into a power outlet.

If you have AirPods Max, make sure that the USB-C to Lightning cable is firmly plugged into the USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet. 


Should you need assistance with checking the service options for a technician, contact Apple Support directly.


Have a great day!

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Airpods and case won't charge, why?

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