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Hi there,
Whenever I click left or right on the apple remote while scrolling videos or apps in the device. I have reset the remote and the device multiple times and followed all the troubleshooting suggestions in your help page with no use. Please help
Apple TV 4K, tvOS 16
What is your model remote? Identify your Apple TV remote - Apple Support
What is your model Apple TV box? Identify your Apple TV model - Apple Support
Have you tried restarting just the remote?
Have you tried pairing the remote again?
If your Siri Remote or Apple TV Remote isn't working - Apple Support
Apple tv remote wheel stuck in app when clicked
