Only one of my contacts’ location cannot be seen in messages, but can be seen in find my friends app. Why would this be?

We have both stopped sharing, powered down, started sharing, checked that we are sharing indefinitely… numerous times…but nothing changes the fact that we cannot see each other’s locations in the Messages app any longer. Location finding works fine in the find my friends app. For both of us, we are the only ones who cannot see each other. Any idea why this might be happening?

This contact of mine spoke with someone at Apple who told her to “just use the Find My Friends app“. So, no help there.

iPad Pro, iPadOS 16

Posted on Jan 9, 2023 04:55 AM

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Question marked as Top-ranking reply

Posted on Jan 11, 2023 09:16 AM

Hey clairegj,


Based on the troubleshooting that has been completed up to this point, your best bet will be to Get Support directly from Apple from here on out. You can use the link here to get started.


Take care.

3 replies

Jan 11, 2023 08:52 AM in response to clairegj

Hello clairegj,


Based on the information in Find people and share your location with Find My sharing your location within Find My doesn't enable location sharing with those contacts in Messages. You'll each want to enable this feature in the Messages app.


"Share your location in the Messages app

  1. Open the Messages app on your iPhone and select a message.
  2. Select the name of the person or group at the top of the conversation.
  3. Select Send My Current Location. Your recipient will see your location on the map. Or choose Share My Location, then choose the length of time that you want to share your location for."


Regards.


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Only one of my contacts’ location cannot be seen in messages, but can be seen in find my friends app. Why would this be?

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