Something went wrong with my upgrading for more icloud storage. How do I upgrade?
On my iphone 12 I tried to upgrade my icloud for more storage cause I ran out of storage space. It said something went wrong with my upgrade?
iPhone 12, iOS 15
Question marked as
User profile for user:
justin_900
User level:
Community Specialist
Hello Kanu808,
Welcome to Apple Support Communities!
We want to help so you can upgrade your iCloud+ subscription.
We see you viewed the Apple Support page for Upgrade to iCloud+ - Apple Support
From the link, make sure you're using these steps:
"Upgrading to iCloud+ is simple. Just follow the instructions below on your device. Or, tap here to upgrade to iCloud+ in Settings on your iPhone, iPad, iPod touch, or Mac
How to upgrade on your iPhone, iPad, or iPod touch
- Go to Settings, then tap your name.
- Tap iCloud, then tap Manage Account Storage or Manage Storage. Or scroll down and tap Upgrade to iCloud+.
- Tap Buy More Storage or Change Storage Plan.
- Choose a plan and follow the onscreen instructions."
Try restarting your devices and trying again since you see an error. If the issue continues, can you also tell us exactly what the error says? Which exact version of iOS 15 are you using when this happens?
We hope these steps can help isolate and resolve the issue so you can upgrade your iCloud+ plan.
Cheers!