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I followed all the steps making sure both devices are updated but I cannot pair my new iPhone with my watch. The watch still shows up on my old phone, but I can’t access any information on it and it asks if I want to pair a Watch to that phone! The exact same thing is on my new phone! I don’t have any access through the Watch app to the watch. How can I delete the watch completely and reset it pairing it to the new phone?
Apple Watch Series 5
Hello 2BB2,
Thank you for reaching out to Apple Support Communities.
Let's unpair and erase using these steps:
"How to unpair and erase your Apple Watch if you have your iPhone
next to the watch that you want to unpair. 
8.Type your Apple ID password to disable Activation Lock, then tap Unpair.
Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.
Now you can set up your Apple Watch again or turn it off if you're selling it or giving it away."
More details can be found here: Unpair and erase your Apple Watch
Once this is complete attempt to pair to your new iPhone and let us know the results.
If the issue persist, can you provide. a few more details? Which watchOS version do you currently have? Also, which iPhone and iOS version are you currently using?
Cheers!
Hello 2BB2,
Thank you for reaching out to Apple Support Communities.
Let's unpair and erase using these steps:
"How to unpair and erase your Apple Watch if you have your iPhone
next to the watch that you want to unpair. 8.Type your Apple ID password to disable Activation Lock, then tap Unpair.
Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.
Now you can set up your Apple Watch again or turn it off if you're selling it or giving it away."
More details can be found here: Unpair and erase your Apple Watch
Once this is complete attempt to pair to your new iPhone and let us know the results.
If the issue persist, can you provide. a few more details? Which watchOS version do you currently have? Also, which iPhone and iOS version are you currently using?
Cheers!
Thank you so much!
Pairing new iPhone and watch
