Sony Liv subscription
I purchased Sony liv subscription using apple services. Amount is debited and the subscription is active as mentioned in settings/subscriptions but Sony live app says "no active subscription"
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User profile for user:
ShannonM1
User level:
Community Specialist
Hello sarveshkrishna,
With your subscription not being recognized, we'd recommend trying the steps listed at If you can't find or use your in-app purchases - Apple Support to try and get this subscription recognized
You might be able to restore a non-consumable purchase, such as an upgrade to a pro version, an extra feature in a game, or a subscription:
- Open the app that you used to buy the item.
- Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu.
If you try to restore and nothing happens or you get an error
- Make sure that you're signed in with the same Apple ID that you used to make the purchase.
- Make sure that in-app purchases are allowed on your device.
- Restart your device.
- If you were charged for the purchase and you still can't restore it, contact the app developer for support. You can also report a problem to Apple.
Thanks for using Apple Support Communities!