My airpod doesn't connect to my phone

My airpod won't connect to phone anymore

Posted on Jan 3, 2023 10:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2023 01:47 PM

Hey there Chelopez,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


The actions in this article can help with the issue you're describing:


If your AirPods won't connect


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.AirPods charging cases
  6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
  7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
  8. Test your AirPods. If you still can't connect, reset your AirPods."


If the issue persists, reach out to Apple directly to investigate:


Get Support


Have a great day!

1 reply
Question marked as Top-ranking reply

Jan 4, 2023 01:47 PM in response to Chelopez

Hey there Chelopez,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


The actions in this article can help with the issue you're describing:


If your AirPods won't connect


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.AirPods charging cases
  6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
  7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
  8. Test your AirPods. If you still can't connect, reset your AirPods."


If the issue persists, reach out to Apple directly to investigate:


Get Support


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My airpod doesn't connect to my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.