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App store

I’ve had my phone for about a year and a half now, and since I got it my app store never loads the first time I open it. It loads and loads then say “can’t connect to app store”. I’ve restarted my phone multiple times since this started, so I don’t know what’s causing the problem.

iPhone 11, iOS 16

Posted on Jan 3, 2023 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2023 9:44 AM

It loads and loads then say “can’t connect to app store”.


Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


1 reply
Question marked as Top-ranking reply

Jan 3, 2023 9:44 AM in response to 애진

It loads and loads then say “can’t connect to app store”.


Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


App store

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