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I can't figure out how to reset password without knowing my old one.

I can't figure out how to reset password without knowing my old one.

Posted on Jan 3, 2023 6:13 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2023 8:23 AM

Your Apple ID/iCloud password? There is an Apple article that explains what to do if you have forgotten your Apple password. Click on the following link: If you forgot your Apple ID password - Apple Support


Your iPhone Lock Screen passcode?

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that option is not available, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support



1 reply
Question marked as Top-ranking reply

Jan 3, 2023 8:23 AM in response to mother0341

Your Apple ID/iCloud password? There is an Apple article that explains what to do if you have forgotten your Apple password. Click on the following link: If you forgot your Apple ID password - Apple Support


Your iPhone Lock Screen passcode?

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that option is not available, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support



I can't figure out how to reset password without knowing my old one.

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