Black screen and apple logo

I updated my iPhone 7 and I think the space is not enough, and when the update started the screen stopped like this, and I tried to call iTunes but it did not recognize it and I put it on Recovery mode mode and downloaded the update and things were fine, but when the installation of the update is over, it returns to this mode again .

Posted on Jan 2, 2023 06:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2023 05:07 AM

Hello,

Hmm, perhaps your broken screen is a factor.

Anyway, start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Also see:

If your computer doesn't recognize your iPhone, iPad, or iPod

Also this:

Updating iOS: common issues and solutions - Apple Community

Note: insufficient local storage space will cause many issues: How to check the storage on your iPhone, iPad, and iPod touch

Good luck.

1 reply
Question marked as Top-ranking reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Black screen and apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.