Shared album glitched on iPhone, unable to download content
Hi.
Recently I made a new shared album for a recent vacation (like I always do). I added all photo's and video's to this album, deleted them from my own main album and invited my boyfriend to the album. However, he never got an invite, which was already weird at first. When I needed one of the videos I was unable to download it back to my phone.
So this album is now completely glitched out:
- I cannot share any videos. It shows the prompt with 'Downloading', but nothing happens.
- People do not receive invites.
- I cannot create a shared link for the album, the toggle just goes off after I press it.
- Comments are not placed.
- The album is no where to be found on my iCloud account (not on my iPad, Macbook or on iCloud.com).
The same happens with new albums. Albums on my iPad work like normal.
I'm afraid to turn shared albums on and off, because the new album contains content that is not on my phone and all the above 'bugs' basically tell me that the album has not been uploaded to iCloud and so turning it on and off will delete all my photo's and video's.....
What should I do? Can someone at Apple help me out with this problem?
iPhone 12 mini, iOS 16