The HomeKit user workaround does not work

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Level 1

6 points

The HomeKit user workaround does not work

The workaround specified here: If you can't access a home or accept an invitation in the Home app - Apple Support does not work. I just went through it step by step with an Apple support agent on the phone, who confirmed it will not work for my Home environment and I just have to wait for a software update.

This means that...

-my partner can't control any of the speakers, TVs, cameras, lights or heating controls in our house

-we can't control the Apple TVs correctly

-Siri on HomePods now only recognises me and won't allow any personalised responses for my partner.

In many, many years of using Apple products I've never known such a massively botched release. This is a total mess and I really hope there is a comprehensive plan to fix what is a total pain in the proverbial.

iPhone 14 Pro Max

Posted on Jan 1, 2023 09:57 AM

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Answer 1

Vancouver22

Level 8

37,160 points

Jan 2, 2023 04:09 AM in response to Ben.Park

I believe this might be tied into the Upgrade to the new Home architecture - It was pulled and will return soon. If you updated when it was released and your partner didn’t, they lost control of the Home. See the notice in the link provided here. See what you make of the wording. We don’t know when an update will be released to address this.

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Answer 2

Ben.Park Author

Level 1

6 points

Feb 4, 2023 03:00 PM in response to Vancouver22

It's exactly because of that. We both upgraded the OS versions on our phones, and all of the homekit devices are running the latest versions. Now, running 16.3. The problem persists. It's ridiculous. I also noticed that Apple TV no longer allows homepods in a stereo pair to be set as the default TV audio output after previously allowing this for several years. Why?! So infuriating.

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Answer 3

Vancouver22

Level 8

37,160 points

Feb 4, 2023 05:32 PM in response to Ben.Park

Ben.Park wrote:

I also noticed that Apple TV no longer allows homepods in a stereo pair to be set as the default TV audio output after previously allowing this for several years. Why?! So infuriating.

After you installed tvOS 16.3 do check you’re still signed into HomeKit. The install signed me out. My HomePods weren’t working until I noticed that.

Otherwise to address this issue try signing out of iCloud in users accounts on ATV, Restart, then sign back in and set-up AirPlay & HomeKit again. Making sure you’ve selected the same rooms. It might help - please let us know if it does. Thanks.

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Answer 4

Vancouver22

Level 8

37,160 points

Feb 4, 2023 03:26 PM in response to Ben.Park

Oops I thought I hadn’t replied this but yes it’s that and it still says returning soon. Well I hope I can still use my HomePods as default once it returns! I hadn’t heard about this part

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The HomeKit user workaround does not work

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