calls forwarded to voicemail

You can turn DND on and off with the Focus button in the Control Center.

You can also set up DND to work the way you like-Do these steps ONCE:

• Tap Settings
• Tap Focus
• Tap on any Focus settings that you will never use and remove them (you can add them back later if you change your mind)
• Tap Do Not Disturb
• Tap People
• Tap Allow Notifications From
• If anyone is listed who should not call you when DND is on delete them; if you don’t want any calls from anyone, any time, delete all people
• Tap the dropdown next to Allow Calls From and choose Allowed People Only
• Optionally, tap on Apps, then Allow Notifications From and don’t add any apps.

All of the above is a one-time setup. After that, turn DND on or off with the Control Center button. You can optionally set one or more schedules by going to Settings/Focus/Do Not Disturb/Set a Schedule.

If you open contacts do you see all contacts?

FIRST: Are there missed calls in Phone/Recents on the phone? If they are not the problem is in the network, because the calls aren’t getting to your phone. Contact your carrier: 

• check with your carrier that they don’t have a local outage, and that you didn’t have any settings that would have immediately invoked voicemail, such as call forwarding.
• check up on them at Down Detector - outages

If they are in Recents here’s what to check:

• Check the MUTE switch on the left side of the phone, above the volume buttons. It should be towards the screen
• Check the volume setting. With the Home screen displayed, press the VOLUME UP button on the left side of the phone. It’s above the VOLUME DOWN button.
• Go to Settings/Phone. There’s a switch for Silence Unknown Callers. If it is on any calls from numbers not in your contacts will go directly to voicemail.
• Also in Settings/Phone: Make sure Call Forwarding is off.
• iOS 14 & older: Go to Settings/Do not Disturb. Turn it off if it is on. Also turn off Scheduled. With both off none of the other switches there matter.
• iOS 15: Go to Settings/Focus, and verify that all focus settings are disabled.
• iOS 16: Open the Control Center and turn off Focus.
• Go to Settings/Sounds & Haptics. Make sure there is a sound assigned to Ringtone.
• Go to Settings/Accessibility/Touch/Call Audio Routing and make sure Auto-Answer Calls is off.
• Go to Settings/Screen Time/Communications Limits. Tap each of the 2 entries and make sure both are “Everyone"
• Restart your phone-->RESTART your iPhone, iPad, or iPod touch - Apple Support
• If all else fails, talk your carrier into replacing your SIM card (thanks to ASC user DShelbyD)