video streaming is not working on ipad pro
Streaming services seem to work fine for a while then just hang. Switching off and on works but that’s not ideal! I’m on iPad Pro with ios16.2
iPad, iOS 9
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faith185
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Community Specialist
Hi gillcmcc,
Thanks for posting in Apple Support Communities. Does this happen with a certain app? If this happens with one or two apps and you can still browse Safari, it would be best to troubleshoot the apps themselves. You can use these steps from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
1 Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2 Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3 Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4 Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
If this happens with every app, we'd also recommend testing multiple networks. There may be an issue with the Wi-Fi network which testing will help you to isolate.
Take care.