You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Back up disabled phone

My phone is disabled and my iMac I tunes is not recognizing when I plug in usb cable. Phone tells me to unlock to use accessories. I need to recover the info off my phone and I only have one more try before phone is permanent disabled.


Is this possible to back up to iCloud or anything before I factory reset my phone or get a new one?

iPhone 12 Pro Max, iOS 16

Posted on Dec 27, 2022 5:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 5:51 AM

Unfortunately, no. Hopefully, you have a recent backup of the phone that you can use to restore the phone after it is reset / erased and set up again.

1 reply

Back up disabled phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.