My government ID won’t verify for my Apple Pay

My Apple Pay won’t work with my drivers license

iPhone 11, iOS 16

Posted on Dec 26, 2022 9:18 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 4:36 PM

Hi nyankat195,


Welcome to Apple Support Communities. You recently reviewed Identity verification for Apple Card or Apple Cash so you may be seeing a prompt to verify your identity. Right? If so, is there an error message or what happens? Make sure to follow the tips in that article which are as follows.

• Place your card on a dark background.
• Capture all four corners of your card.
• Make sure that there's nothing between your device's camera and the card that would obscure it.



You may also be trying to add your government ID to Apple Wallet. If that's the case, the states in which this is a current option are Arizona, Colorado and Maryland as mentioned in IDs in Wallet are here. If you live in one of those states, you can add your driver's license or state ID using the information from Add your driver's license or state ID to Apple Wallet.


Cheers!



1 reply
Question marked as Top-ranking reply

Dec 27, 2022 4:36 PM in response to nyankat195

Hi nyankat195,


Welcome to Apple Support Communities. You recently reviewed Identity verification for Apple Card or Apple Cash so you may be seeing a prompt to verify your identity. Right? If so, is there an error message or what happens? Make sure to follow the tips in that article which are as follows.

• Place your card on a dark background.
• Capture all four corners of your card.
• Make sure that there's nothing between your device's camera and the card that would obscure it.



You may also be trying to add your government ID to Apple Wallet. If that's the case, the states in which this is a current option are Arizona, Colorado and Maryland as mentioned in IDs in Wallet are here. If you live in one of those states, you can add your driver's license or state ID using the information from Add your driver's license or state ID to Apple Wallet.


Cheers!



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My government ID won’t verify for my Apple Pay

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